1. The smartcard is property of MDI and the use of the Card constitutes acceptance of the Terms and Conditions in force at the time of use. Use of the Card may be revoked at MDI’s sole discretion.
2. The cardholder shall be entitled to use the smartcard for any authorized MDI merchants located at MDI premises. MDI will not be liable for any act or omission of any of its operators, including refusal to accept the smartcardrd, nor for any defect or deficiency in any services obtained when using the smartcard.
3. The Cardholder is responsible for the usage of the smartcard. The cardholder shall use the smartcard in accordance with the procedures, instructions, guidelines from time to time prescribed by MDI.
4. The Cardholder shall not sell, damage or tamper with the smartcard or do any act, which may damage the card.
5. MDI is not responsible for the refusal to accept or honour a smartcard by any of the participating establishments under, but not limited to, the following circumstances:
- There are insufficient funds in your account at the time the purchase is requested.
- The account has been temporarily or permanently suspended due to violation(s) of this agreement.
- The smartcard has been reported as lost.
- Failure of equipment.
6. The smartcard is a non-transferable, non-interest bearing account with funds prepaid by an authorized cardholder. This account is not a demand deposit account like a savings or cheque account. Money deposited into the smartcard may be redeemed for services at MDI designated sites. The account shall be debited, at the point of sale, for goods and services purchased using the . account balances will automatically roll over each new term, semester and/or academic year as long as the account owner remains a registered student or employee of the University College.
7. Although the card is the property of MDI, it is entrusted to the cardholder for their convenience while enrolled at the University College. No account should be accessed by anyone other than the cardholder. Only the person pictured on the ID card is entitled to spend money from the account. Unauthorized use, alteration or duplication for fraudulent use warrants confiscation and/or disciplinary action.
8. MDI accepts no liability for excess charges or less than satisfactory services provided by purveyors using the Card system.
1 All full-time staff and students of LUCT, MIT and IH who is provided a smartcard is automatically entitled to the use of the smartcard for purchases unless such right is revoked by MDI.
2 The Cardholder’s usage of the smartcard for top-ups and purchases constitutes the cardholder’s agreement to the Terms and Conditions of this Card.
3. The cardholder is liable to inform MDI of any changes iin the status as a full-time staff of students of LUCT, MIT and IH..
1 If any card is faulty or damaged, the cardholder must fill a complaint form at any Smartcard Counter to obtain a replacement smatcard. The replacement Card will be sent within 3 days from the date on the complaint form.
2 A replacement fee will be charged.
3. If a smartcard is replaced due to theft or loss, it is de-activated and cannot be re-activated should the cardholder find it at a later date.
1 The cardholder must fill a Card Return/Complaint Form to claim for a refund of the deposit or any unutilized balance on the Card.
2 If MDI terminates this agreement, the cardholder may request a refund on the unutilized balance within 30 days of MDI termination
3 Any unutilized balance on the smartcard shall be refunded to the cardholder within 30 days upon surrender of the smartcard less any administrative charges incurred by MDI.
4 Any unutilized balance on a faulty card shall only be refunded to the Cardholder within 30 days upon the surrender of the smartcard and provided that the last card transaction occurred within 120 days prior to the surrender of the smartcard less any administrative charges incurred by MDI.
1. The cardholder is solely and fully liable for the loss, theft or unauthorized use of the smartcard.
2. It is the responsibility of the cardholder to report the loss of any smartcard
3. The cardholder shall be responsible for unauthorised usage (if any) of the smartcard until the card is reported.
4. MDI, after proper investigations and at its sole discretion, may refund or transfer any remaining balance on the lost or stolen card less any processing fee.
1 This agreement may be terminated by MDI:
1.1 If the cardholder is in breach of any Terms and Conditions of this agreement.
1.2 If the card is reported lost or stolen.
1.3 The right of the cardholder to use the Card is invalidated by MDI,
1.4 If the e-purse system is changed, improved, upgraded or modified.
1.5 New smartcards are issued by MDI.
1.6 The cardholder’s card account is inactive.
2 This agreement may be terminated by the cardholder
2.1 When Cardholder returns the smartcard directly to any Smartcard Sales Counters for deactivation.
1 MDI reserves the right to deactivate or terminate the smartcard that has been inactive for a period of 12 months. Upon deactivation, the Card can no longer be used and the agreement terminated.
2 The cardholder may request a refund on the unutilized balanced within 120 days of the termination.
1. MDI's direct or consequential liability for the use of the card is limited to the maximum amount pre-loadable per card.
1. The card owner is responsible for monitoring his/her account. All sales transactions incurred by the cardholder are final at the time and point of sale. Any discrepancies must be reported at the time of purchase or in person, at the Smartcard Counter, the morning after the activity is noticed. A report of activity is available upon request at the Smartcard Counter. If an error has occurred, the affected transaction[s] will be adjusted at the sole discretion of MDI.
2. In the event of any disputes, the decision of the management of MDI's management is binding and final.
1 MDI reserves the right to amend or change these Terms and Conditions at any time. MDI will notify the cardholder of any amendments or changes in these Terms and Conditions and of the date on which the changes will become effective. All changes and amendments will be advised via the display of notices at MDI counters.
1 1. This Card Terms and Conditions agreement is governed by the laws of Malaysia.